Shipping

📦 Shipping

🇮🇹 Shipping within Italy

We ship throughout Italy using reliable couriers.

Italy (Mainland)

Standard Shipping
Cost: €6.90
✅ Free on orders over €59.90
Delivery time: 2–5 business days

Express Shipping
Cost: €9.90
Delivery time: 1–2 business days

🏝️ Italy – Islands (Sicily and Sardinia)

Islands Standard Shipping
Cost: €8.90
✅ Free on orders over €99.00
Delivery time: 4–7 business days

Islands Express Shipping
Cost: €14.90
Delivery time: 2–4 business days

🇪🇺 Shipping within the European Union

We ship to all European Union countries.

EU Standard Shipping
Cost: €12.90
✅ Free on orders over €199.00
Delivery time: 5–8 business days

EU Express Shipping
Cost: €19.90
Delivery time: 3–5 business days

🌍 Non-EU Europe Shipping

(United Kingdom, Switzerland, Norway and other non-EU countries)

Non-EU Europe Standard Shipping
Cost: €19.90
✅ Free on orders over €249.00
Delivery time: 5–10 business days

⚠️ Customs duties and import taxes may apply and are the responsibility of the customer.

🌎 International Shipping

We currently ship to:

  • United States

  • Canada

🇺🇸 United States

Standard Shipping
Cost: €32.90
✅ Free on orders over €299.00
Delivery time: 5–10 business days

Express Shipping
Cost: €55.90
Delivery time: 3–7 business days

🇨🇦 Canada

Standard Shipping
Cost: €38.00
✅ Free on orders over €399.00
Delivery time: 6–12 business days

Express Shipping
Cost: €65.00
Delivery time: 2–5 business days

⏱️ Order Processing Time

Orders are processed within 24–48 business hours after payment confirmation.

Orders are not shipped on weekends or public holidays.

⚠️ Customs Duties and Import Taxes

For orders shipped outside the European Union, prices do not include customs duties, import taxes, or clearance fees.
These costs are determined by the destination country and are the responsibility of the customer.

📦 Failed Delivery

If delivery is unsuccessful:

  • a new delivery attempt will be made

  • or the parcel may be held at a pickup point

If the package is returned due to incorrect address, refusal, or failure to collect, shipping costs will not be refunded.

✏️ Address Changes

Address changes are only possible before the order is shipped.
Once the package has been handed over to the courier, changes are no longer possible.

📧 Customer Support

For any questions regarding shipping, please contact us via email or through our support form.

📩 info@onytcg.it